# 1. WCAG 2.1 Conformance Status
We work toward accessible use of Certifada, using WCAG Level AA as a design reference. This statement is not a claim of independently verified conformance across every page, workflow, uploaded template, or third-party integration.
# 2. Accessibility Features
The interface includes semantic elements, keyboard focus indicators, and English/Arabic layouts. Accessibility may vary by workflow, customer-authored credential design, device, and third-party content. Tell us where you encounter a barrier so we can assess an improvement or alternative.
# 3. Feedback & Contact Information
Contact support@certifada.com with the page URL, the task you were trying to complete, and any assistive technology used. Avoid sending sensitive personal data. We will assess the issue and discuss available assistance.