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gavel Legal & Regulatory v3.1

Terms of Service & SaaS Agreement

Master Service Agreement governing the use of Certifada's digital credential platform for organizations, issuers, and recipient users.

event Effective Date: 2026-01-01gavel UAE / ADGM / DIFC & Global Standards
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toc On This Page:
1. SaaS Master Service Agreement2. Service Availability & Licensing3. User Responsibilities & Issuance Authority4. Prohibited Uses & Fraud Prevention5. Intellectual Property & Digital Signatures6. Limitation of Liability7. Governing Law & Dispute Resolution

# 1. SaaS Master Service Agreement

These Terms of Service constitute a legally binding agreement between your organization ('Customer') and Certifada / CuspForge Ltd. By creating an account or accessing the Certifada API, Customer agrees to these terms.

# 2. Service Availability & Licensing

Certifada grants Customer a non-exclusive, non-transferable, global subscription license to access the SaaS platform, design templates, issue digital credentials with cryptographic signatures, and utilize verification pages subject to the selected subscription tier.

# 3. User Responsibilities & Issuance Authority

Customer represents and warrants that it possesses legal authority to issue credentials, diplomas, badges, or certificates to named recipients. Customer is solely responsible for verifying the accuracy of recipient identity data prior to issuing credentials.

# 4. Prohibited Uses & Fraud Prevention

Customer shall not use Certifada to issue counterfeit degrees, fraudulent certifications, impersonate accredited institutions, or violate sanctions laws. Violations result in immediate account termination and reporting to legal authorities.

# 5. Intellectual Property & Digital Signatures

Customer retains 100% ownership of its logos, brand assets, and certificate contents. Certifada retains all right, title, and interest in platform architecture, rendering engines, verification algorithms, and software code.

# 6. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, or consequential damages. Certifada aggregate liability is capped at the total amount paid by Customer in the 12 months preceding the claim.

# 7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Abu Dhabi Global Market (ADGM) / United Arab Emirates. Any disputes shall be submitted to the exclusive jurisdiction of the ADGM Courts.

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Have questions about our legal policies or need custom enterprise terms?

Our legal and security team is available to assist enterprise procurement teams with custom DPA execution, data residency compliance, or SLA addendums.

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