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Documentation, guided lessons, our support team and the Certifada community.
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Search everything that is public: documentation, Academy lessons and community discussions.
Where to go next
Explore step-by-step guides, product concepts, and answers to common questions.
Browse documentationAcademyLearn Certifada through guided walkthroughs, videos, narration, captions, and practical lessons.
Explore the AcademyContact supportGet help choosing Certifada, accessing your account, or resolving a public verification issue.
Contact supportCommunityDiscover questions, expert answers, product ideas, and practical knowledge shared by the community.
Visit the communityMost read
The guides people open most often.
- Issue your first credential2 min read · 15 days ago
- Bulk issue from a spreadsheet2 min read · 12 days ago
- Understanding variables and merge fields2 min read · 13 days ago
- How verification works1 min read · 14 days ago
- Build your first workflow1 min read · 18 days ago
- Set up your workspace1 min read · 27 days ago
Start with these lessons
Openly watchable first; the rest preview before you sign in.
- 2 minIssue a credential to one recipient
Fill in a recipient, check the live preview, route the signature and send — with a clear idea of what happens after you click.
Watch freeIssuing - 1 minBuild a template with variables and a signature slot
Create a design whose recipient-specific parts fill themselves in, and decide who has to sign before it goes out.
Watch freeDesign studio - 2 minHow issuing works, end to end
The four stages every credential passes through, and which one to look at when something goes wrong.
Watch freeGetting started - 1 minFind your way around the dashboard
Read the four headline numbers, spot work that is waiting for you, and know which page each one leads to.
Watch freeGetting started - 1 minSee what an employer sees when they verify
Follow a credential to its public page and learn exactly what it proves, what it does not, and what changes when you revoke.
Watch freeVerification & wallet - 1 minHow signature chains work
Why the number of slots on a design decides everything about who signs, and how four-eyes is enforced.
Watch freeApprovals & signatures
From the community
Public questions and the answers that solved them.
- How we cut approval turnaround from six days to under one2 replies · 17 days ago
- Show which key made a request in the usage log1 reply · 28 days ago
- The developer console is out of beta0 replies · 10 days ago
- What do you put on the certificate itself vs. the verification page?1 reply · 23 days ago
- Long Arabic names clip in the recipient field — what is the right fix?2 replies · 18 days ago
Still stuck?
Our team answers public questions too.
- Choosing CertifadaPlans, limits, what is included and whether it fits how you issue today.
- Cannot get inSign-in problems, a workspace you cannot reach, an invitation that never arrived.
- A certificate looks wrongA verification link that fails, or a credential you believe is not genuine.
Frequently requested topics
Jump straight into the part of the product you are asking about.