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verified Security & Trust v1.0

Trust Center & Compliance Hub

Real-time system availability, security posture, compliance certifications, and incident history.

event Effective Date: 2026-03-01gavel UAE / ADGM / DIFC & Global Standards
Legal AgreementsshieldPrivacy PolicygavelTerms of ServicecookieCookie PolicydescriptionData Processing AgreementreportAcceptable Use Policy
Trust & SecuritylockSecurity OverviewverifiedTrust Centerverified_userCompliance & GovernancehubSubprocessors Listbug_reportResponsible DisclosureaccessibilityAccessibility Statement
Enterprise ProcurementspeedService Level Agreementreceipt_longRefund & Billing PolicyapiAPI Terms of Usecontact_supportContact & Support
toc On This Page:
1. Security & Compliance Posture2. Real-Time Platform Availability3. Incident Transparency History4. Certifications & Standards Roadmap

# 1. Security & Compliance Posture

Certifada maintains an active security posture designed to satisfy stringent government and enterprise procurement mandates in the UAE, GCC, and European Union.

# 2. Real-Time Platform Availability

Operational Status: All core services operational — 99.98% overall uptime recorded across all global verification API nodes in the past 12 months.

# 3. Incident Transparency History

We maintain full transparency for scheduled maintenance and system incidents. Past incident logs and root-cause analysis (RCA) reports are published within 24 hours of resolution.

# 4. Certifications & Standards Roadmap

Certifada is built strictly on ISO 27001, SOC 2 Type II, and UAE NESA Information Assurance controls. Formal third-party audit reports are available under NDA for enterprise customers.

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Have questions about our legal policies or need custom enterprise terms?

Our legal and security team is available to assist enterprise procurement teams with custom DPA execution, data residency compliance, or SLA addendums.

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workspace_premiumCertifada

The certificate lifecycle platform. Design, issue, deliver and verify digital credentials your recipients can trust — at any scale.

gavel UAE PDPL & EU GDPRverified_user ISO & SOC2 Ready

Product

ProductHow it worksPricingRecipient Wallet

Trust & Security

Security OverviewTrust CenterCompliance & StandardsSubprocessorsResponsible Disclosure

Legal & Privacy

Privacy PolicyTerms of ServiceCookie PolicyData Processing (DPA)Acceptable Use PolicyCookie settings

Enterprise & SLA

Enterprise SLAAPI Terms of UseAccessibility StatementRefund & Billing PolicyContact & Legal Support
© 2026 Certifada — All rights reserved.•UAE & Global Enterprise Infrastructure
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