# 1. Security & Compliance Posture
Certifada provides access controls, credential records, and administrative tools to support customer operations. Security and compliance depend on the service configuration, customer use, and applicable requirements. Procurement requirements should be confirmed in writing.
# 2. Service Availability
For current service issues, contact support@certifada.com. Availability commitments and reporting follow the applicable SLA and customer agreement.
# 3. Incident Transparency History
We communicate material service or data-security incidents to affected customers as appropriate and as required by law or agreement. Incident information may be updated as an investigation progresses. Publication timing and detail depend on verified facts, security, and confidentiality.
# 4. Certifications & Standards Roadmap
For current certification status and available assurance documents, contact hello@cuspforge.com. Assess any certification against its named entity, scope, and validity period. Hosting-provider certifications apply to the provider’s stated scope.