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Documentation, guided lessons, our support team and the Certifada community.

Product Academy

Guided walkthroughs of the real Certifada screens — with narration, captions and a transcript, so you can learn the way that suits you.

Featured lessonFind your way around the dashboardRead the four headline numbers, spot work that is waiting for you, and know which page each one leads to. Interactive walkthrough 1 min 26 s 3 chapters Captions & transcript Start walkthrough

Recommended for you

Rule-based, from your role (Viewer) and your own progress — each row says why.

Essential for your roleFind your way around the dashboardRead the four headline numbers, spot work that is waiting for you, and know which page each one leads to.1 min 26 s · BeginnerEssential for your roleHow issuing works, end to endThe four stages every credential passes through, and which one to look at when something goes wrong.1 min 36 s · BeginnerPopular with viewersSee what an employer sees when they verifyFollow a credential to its public page and learn exactly what it proves, what it does not, and what changes when you revoke.1 min 4 s · Beginner

Learning paths

Ordered routes through the library. Each one is a job, not a folder.

Start here

The onboarding set — everything a new workspace needs before it issues anything real.

BeginnerNewSet up a new workspaceComplete first-run setup with the two decisions that are hard to undo made deliberately rather than by default.Getting started3 chapters2 languagesCCStart walkthrough BeginnerNewFind your way around the dashboardRead the four headline numbers, spot work that is waiting for you, and know which page each one leads to.Getting started3 chapters2 languagesCCStart walkthrough BeginnerNewBuild a template with variables and a signature slotCreate a design whose recipient-specific parts fill themselves in, and decide who has to sign before it goes out.Design studio3 chaptersEnglishCCStart walkthrough BeginnerNewIssue a credential to one recipientFill in a recipient, check the live preview, route the signature and send — with a clear idea of what happens after you click.Issuing3 chapters2 languagesCCStart walkthrough BeginnerNewSet up your brand and claim your domainMake every credential and public page look like yours, and choose the subdomain you will live with permanently.Brand & domain2 chaptersEnglishCCStart walkthrough BeginnerNewHow issuing works, end to endThe four stages every credential passes through, and which one to look at when something goes wrong.Getting started1 chapterEnglishCCStart lesson

All lessons

20 of 20 lessons
BeginnerNewHow issuing works, end to endThe four stages every credential passes through, and which one to look at when something goes wrong.Getting started1 chapterEnglishCCStart lesson BeginnerNewFind your way around the dashboardRead the four headline numbers, spot work that is waiting for you, and know which page each one leads to.Getting started3 chapters2 languagesCCStart walkthrough BeginnerNewSee what an employer sees when they verifyFollow a credential to its public page and learn exactly what it proves, what it does not, and what changes when you revoke.Verification & wallet2 chaptersEnglishCCStart walkthrough BeginnerNewExport your records and help recipients shareGet a credential list out of Certifada for reporting, and know exactly what a recipient can do with theirs.Credentials2 chaptersEnglishCCStart walkthrough IntermediateNewRead your verification trafficTell the three arrival channels apart and know which conclusions the numbers actually support.Verification & wallet2 chapters2 languagesCCStart walkthrough BeginnerNewIssue a credential to one recipientFill in a recipient, check the live preview, route the signature and send — with a clear idea of what happens after you click.Issuing3 chapters2 languagesCCStart walkthrough IntermediateNewBulk issue a batch from a spreadsheetTake a cohort from a sheet to delivered credentials, and read the validator well enough to fix a bad file in one pass.Issuing3 chaptersEnglishCCStart walkthrough BeginnerNewBuild a template with variables and a signature slotCreate a design whose recipient-specific parts fill themselves in, and decide who has to sign before it goes out.Design studio3 chaptersEnglishCCStart walkthrough BeginnerNewTrack delivery and fix a failed credentialRead the credential statuses, find the failures, correct the recipient and retry — without reissuing anything.Credentials3 chaptersEnglishCCStart walkthrough IntermediateNewReview and sign credentials in the approvals queueWork a queue confidently: check the actual certificate, understand the signing chain, and reject in a way that helps.Approvals & signatures3 chaptersEnglishCCStart walkthrough BeginnerNewSet up a new workspaceComplete first-run setup with the two decisions that are hard to undo made deliberately rather than by default.Getting started3 chapters2 languagesCCStart walkthrough IntermediateNewHow signature chains workWhy the number of slots on a design decides everything about who signs, and how four-eyes is enforced.Approvals & signatures1 chapterEnglishCCStart lesson BeginnerNewInvite your team and give people the right accessAdd colleagues, understand what each role can do, and see how seats and permissions interact.Account & billing3 chaptersEnglishCCStart walkthrough BeginnerNewSet up your brand and claim your domainMake every credential and public page look like yours, and choose the subdomain you will live with permanently.Brand & domain2 chaptersEnglishCCStart walkthrough IntermediateNewAutomate what happens after issuingThe shape of a useful workflow: one trigger, one condition, and the steps that notify people and systems.Automation1 chapterEnglishCCStart lesson IntermediateNewTighten workspace security and accessSet a sensible session timeout, turn on a second factor, and know where access is actually decided.Account & billing3 chaptersEnglishCCStart walkthrough IntermediateNewCollect sign-ups with a registration formPublish a public form for an event, then issue credentials to the people who actually attended.Issuing2 chaptersEnglishCCStart walkthrough AdvancedDesign studio deep diveRulers, guides, snapping, layers and multi-page designs, at the pace of someone actually building one.Design studioEnglishNotify me AdvancedBuild an integration with the APIMint a scoped key, issue over the API, and consume signed webhooks in a service you actually run.DevelopersEnglishNotify me IntermediateRecover a failed batchDiagnose a batch that half-delivered, correct recipient data at scale, and retry without reissuing.CredentialsEnglishNotify me

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